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Listen carefully to understand
Hearing is not the same as listening and understanding. Sensing what people are feeling requires concentration and effort. Here are some ways to improve your listening:
- Show that you want to listen. Look directly at others as they speak to you.
- Listen carefully. Allow others to express their feelings even if you don’t agree with them.
- Avoid interrupting. Even when the speaker pauses, it may not be time for you to speak.
- Look for unspoken cues. Facial expressions, tone of voice, and body movement can communicate a lot.
- Share your thoughts and feelings. Once you feel sure you are understanding correctly, you can respond helpfully.
When family members know you sincerely care, they will be more willing to share.
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Families
